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Flint Hill School
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Richmond, Virginia
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Help Desk Technician
Collegiate School seeks a Help Desk Technician to work in the School’s Technology Office. The Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The Help Desk Technician will also provide support for the school’s audio-visual systems and other classroom technology. This is a 12-month, 40 hour per week, non-exempt position that reports to the Director of Information Technology. General responsibilities include: Fiel
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