The Director of Advancement Services is an integral member of the Development team, working closely with team leads and reporting to the Chief Advancement Officer.  The Director is responsible for overseeing the Advancement Services functions and is responsible for the integrity, security, and accurate dissemination of all data that supports the advancement of the School.

The Director of Advancement Services serves as the primary information technology expert within the Development Office and is a liaison between the Development Office, the Information Technology Department (IT) and Development Office and the Business Office (BO).

• Oversee the maintenance, enhancement, and upgrades of a constituent database with 3,000+ records, including the collection, storage, and analysis of biographical information. Troubleshoot daily database users’ questions. Serve as primary contact with the database software vendors.
• Serve as liaison from Development to IT, overseeing workflow of all technology-focused projects within Development.
• Manage all imports/exports of data between the Development database and campus-wide databases, as well as relevant off campus databases.
• Manage prospect identification and campaign tracking modules, research newly identified prospects, and create reporting tools for management.
• Ability to create custom dashboards and reports for use by Trustees, Advancement team and other volunteers to benchmark campaign progress, progress by initiative and to track performance metrics by program and individual 
• Work with program directors to develop methods to ensure that donor designations are observed and appropriate acknowledgements are provided according to established institutional policies and procedures and IRS guidelines.
• Create annual donor stewardship fund reports for endowment funds and restricted gifts.
• Assume primary responsibility for all biographical information gathering, data entry and gift recording. Add new constituents and parents into the database.
• Keeps current with all changes to publications and regulations that govern the donation and processing of gifts to charitable institutions. 
• Ensure clear and complete documentation of all database-related policies and procedures.
• Generate, customize and maintain reports for Development and Business Office
• Analyze accounts on a regular basis in order to liaise effectively with the Business Office with respect to the chart of accounts, funds reconciliation and analysis and correction of account discrepancies, particularly at fiscal year-end. Provides data and documentation needed for annual audit. 
• Manage the Departmental Budget and tracking and monitoring expenses and forecasting cash flow and future budget needs.
• Serve on school-wide committees as needed.
• Work additional and/or irregular hours when required.
• Perform other duties as assigned.

Performance Metrics

Development of dashboards and reports supporting the fundraising program

Mastery of NXT

Development and maintenance of policies and procedures for prospect management, data entry, and gift accounting

Based on ability to complete tasks as assigned, demonstrated proficiency in job functions, and ability to work as a part of a team. 

Supervisor:

Position reports to Chief Advancement Officer

OTHER INFORMATION

Chatham Hall seeks candidates who will contribute to and are committed to diversity and multicultural educational practices. Chatham Hall seeks candidates who demonstrate a dedication to working in a diverse community. The school seeks candidates who: communicate effectively with diverse populations, create an inclusive work environment, and will engage in professional development opportunities to further develop inclusive practices.

As a boarding school, Chatham Hall is always looking for candidates whose interest and experience in serving extends beyond the position description and to being active community members. This may include opportunities to work with students in a volunteer capacity such as coaching, sponsoring a club or even advising.

This administrative position is full time (12 month/37.5 hours per week) and benefits eligible. Normal hours of work are 8:30 a.m. to 4:30 p.m. Ancillary duties, projects, and special events may require significant additional days and hours of work.

This position description is not all-inclusive, as other tasks or responsibilities may be assigned.